Legal & Compliance Center

Last Updated: October 25, 2024

1. Acceptance of Terms

By accessing or using the services provided by ByWorkr ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of the terms, then you may not access the Service.

2. User Accounts

You must be 18 years of age or older to create an account. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your password or account.

3. Intellectual Property

All content, features, and functionality on the Service (including but not limited to all information, software, text, displays, images, video, and audio) are the property of ByWorkr, its licensors, or other providers of such material and are protected by international copyright laws.

4. Limitation of Liability

In no event shall ByWorkr, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

5. Governing Law

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

Effective Date: November 1, 2024

1. Data We Collect

• Personal Identification Data: Name, email address, phone number, and billing information.
• Usage Data: Information on how the Service is accessed and used, such as IP addresses, browser type, and time spent on pages.
• Transaction Data: Details about services purchased or projects completed via the platform.

2. How We Use Your Data

We use the collected data for various purposes: to provide and maintain the Service, to notify you about changes, to allow you to participate in interactive features, and for internal reporting and analysis.

3. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Last Revised: September 1, 2024

1. What are Cookies?

Cookies are small files placed on your device (computer or mobile device) when you visit a website. They contain information about your browsing activity.

2. How We Use Cookies

We use cookies for the following purposes:

• Necessary Cookies: Essential for the basic functions of the website (e.g., authentication).
• Performance Cookies: Used to analyze site performance and monitor user behavior.
• Preference Cookies: Used to remember your site preferences (e.g., language or region).
• Marketing Cookies: Used by third-party advertisers to deliver relevant advertisements.

3. Your Choices Regarding Cookies

You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Detailed instructions for managing cookies can be found on your browser’s settings page.

Version 1.2, August 1, 2024

1. Cancellation of Services

Clients may cancel a project or subscription at any time. Cancellation details depend on the service type:

• Subscription Plans: Cancellation takes effect at the end of the current billing cycle. No immediate refund is issued for the unused portion of the month.
• Project Work: If work has commenced, cancellation is subject to a review of work completed, and the freelancer will be compensated for hours worked up to the point of cancellation.

2. Refund Conditions

Refunds are granted only under specific circumstances, such as demonstrable failure to deliver the service as outlined in the project agreement or platform service level agreement (SLA). All refund requests must be submitted within 7 days of project completion or subscription auto-renewal.

3. Dispute Resolution

For any refund disputes, please utilize the ByWorkr Dispute Resolution Center. Our team will mediate the conflict and issue a final decision within 14 business days.